Contact Us

Got questions? Take a look at our FAQs

Please could customers contact us via email in the first instance whilst we make changes in response to covid-19. There will be more email cover than telephone cover and you may receive a response more efficiently via email.

Thank you for your patience and understanding.

Still need help? Contact us using the following methods


020 3011 2460 - available Monday to Friday, 10am to 12pm and 2pm to 4pm

creditchum.co.uk, The Old Bank, 247 Chapel Street, Salford, M3 5EP

Due to changes we have made in order to keep our team safe during the coronavirus pandemic, our office opening hours are currently Monday to Friday: 9.30am - 4.30pm. Please note we are closed on weekends and Public Holidays.

To help us meet our obligations under data protection regulations, please confirm the following information when contacting us:

  • Full Name
  • Email Address that you used to register for your account; we cannot locate you in our records if you provide a different email address.
  • Mobile Number that you used to register for your account; we cannot locate you in our records if you provide a different mobile number.
  • The Post Code that you used when registering.

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